Privacy Policy

HEISTORA operates the heistora.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the HEISTORA website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your email and username. The information that we collect will be used to contact or identify you.

We may also use third-party services such as Google Analytics to collect, monitor, and analyze the usage of our Service in order to improve its functionality and user experience. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. By using our Service, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

HEISTORA legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

1. HEISTORA needs to perform a contract with you
2. You have given HEISTORA permission to do so
3. Processing your personal information is in HEISTORA's legitimate interests
4. HEISTORA needs to comply with the law

HEISTORA will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us via our Discord server.

In certain circumstances, you have the following data protection rights:

1. The right to access, update or to delete the information we have on you.
2. The right of rectification.
3. The right to object.
4. The right of restriction.
5. The right to data portability
6. The right to withdraw consent

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored in your browser.

Our website uses these "cookies" to collect information and to improve our Service. You may not be able to use some portions of our Service without allowing cookies.

Cookies can be divided into the following two broad categories:

1. Technically necessary cookies (Essential)

   Technically necessary cookies are required for our website to function properly; they enable you to navigate our website efficiently and use its functional features.

2. Technically non-essential cookies
   • Analytical Cookies: These cookies allow us to measure and report on website activity by tracking page visits, visitor locations, and how visitors move around our website.
   • Marketing Cookies: Marketing cookies track the effectiveness of our digital marketing activities and allow us to optimize our marketing campaigns on other platforms.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

1. To facilitate our Service;
2. To provide the Service on our behalf;
3. To perform Service-related services; or
4. To assist us in analyzing how our Service is used

We want to inform our Service users that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf (ex: payment processing). However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via our Discord server.